Quote:
Originally Posted by Kushan
TalkTalk always trail in the customer service polls as well. Virgin tends to come out near the top, which speaks volumes about how terrible TalkTalk really are.
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Which? popped through my letter box today. The customer scores for the providers are:
1. Plusnet 65%
2. Virgin Media 53%
3. EE 50%
4. TalkTalk 47%
5. BT 46%
6. Sky 44%
Comments on VM "Customers love Virgin Media's broadband speed and reliability - it's the best rated of all companies surveyed for both of these. Overall, customer service and technical support were average, and around one in five customers rated value for money as poor.
Additionally, around half of Virgin Media customers cited price increases as a problem they experienced the most."
Comments on Sky "Sky's score has dropped, with customers saying they're unhappy with the broadband's speed and reliability."
Quote:
Originally Posted by Horizon
....Do you know? If you do, please tell.
If its just going to be like the others, aka Freeview with boltons, then that's of no use to me. But if they were to launch a proper IPTV service with all channels available over broadband, I'd be interested.
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If it's like Vodafone Ireland, it won't have the Sky basic channels. It's also a bit ambiguous as to which channels will be in HD.
http://www.vodafone.ie/home/tv/