Quote:
Originally Posted by Skie
Friend in work just had virgin installed but turns out that area is completely out of telephone ports so they ended up with just Broadband + TV. Cheeky buggers had to be argued with to get rid of the line rental charge (and they actually ended up getting the entire charge removed, not just enough to drop it to BB + TV price).
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Lucky them, I had a similar thing happen to a friend of mine a few years ago and they actually refused to do anything about it. Ended up making their package more expensive as a result.