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Old 17-09-2016, 23:33   #20
Celia Cockburn
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Join Date: Sep 2016
Posts: 2
Celia Cockburn is an unknown quantity at this point
Angry Re: Catch UP TV problem - again

No; this is not true for me. I tried that initially, then every other permutation. Twice before (and once during) my 54 minute excursion with various Virgin staff today, I completely rebooted. In each case I waited 30 seconds before reconnecting.

Their Tech staff, and then their Customer Services staff confirmed that I no longer have access to more than the 4 'channels I mentioned earlier for catchup. Please note that mine is the 'silver' Samsung VBox (SMT-2110C). So not HD, not TiVO. My 'package' includes SyFy, Universal, Fox, Sky1, 2, Living, Arts; Watch, etc. Until recently I had no trouble finding these for catchup via 'Channels', but no longer.

I understand what you are suggesting, but my experience & VM info says you're wrong.
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