Quote:
Originally Posted by Chad
The experience with Virgin Media and SKY has been night and day. Everytime I've called SKY to cancel a service they've done everything they can to keep me. Reduced prices, free this, free that etc... Interestingly SKY have always told me on the phone I'm a valued customer and what can they do to keep me as a subscriber. No real negative chat about rival providers just a real feeling they don't want me to go. I've always recontracted on the terms I want. My deal has either matched or bettered the one i was on the year before. I pay less now for my SKY package than I did in 2013. Might not be a sold business model long term from SKY but hey I don't give a rats. Rather they're losing money than me. All I know is I'm getting the best deal possible that can't be bettered elsewhere.
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I am sorry you hear you had a bad experience, but this is not what I have experienced. In 2012 I was paying just over £100 including line rental today for exactly the same package I am paying £92, I phone up every year when my contract runs out.