Cable Forum - View Single Post - General Coming Soon to Virgin Media TV (2016) Vol 2

Bananaman_007 · 15-09-2016, 19:12

As i said no attempt was made to keep my custom. No offer of downgrading my package or broadband speed to save money just sure ill put your cancellation through i almost got the impression that the person i spoke to thought i was better off with Sky.

a few mins later i got a call from Virgin asking me to rate the service. The person was polite enough and did what i asked but i can't believe how willing they were to just let me go. I honestly felt like my custom did not matter after that call.

15-09-2016, 19:12	#2265
Bananaman_007 Inactive Join Date: Nov 2011 Posts: 267	Re: Coming Soon to Virgin Media TV (2016) Vol 2 As i said no attempt was made to keep my custom. No offer of downgrading my package or broadband speed to save money just sure ill put your cancellation through i almost got the impression that the person i spoke to thought i was better off with Sky. a few mins later i got a call from Virgin asking me to rate the service. The person was polite enough and did what i asked but i can't believe how willing they were to just let me go. I honestly felt like my custom did not matter after that call.