Thought i'd get some feedback on here for possible causes before i get on the phone again later. I've been having drop outs that happen roughly hourly for the past 2 weeks, it's the SH 2ac losing connection then reconnecting not my equipment as the lights go out then green then blue as it reconnects. First they sent a new SH as they couldn't see any area faults but it made no difference, then they arranged an engineer visit for last Sunday but a couple of days before i got a text cancelling it as they'd finally found an area fault. I kept track of that on the service status page which was now apologising for intermittent broadband and saying their engineer was fixing it, but each fix time kept getting passed and changing to a new one, then yesterday it changed to 'no known issues', time to celebrate! Not. I still have the problem.
As far as I can tell everything is fine on my end ie power levels etc. Any ideas?