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200mb but getting 0.35mb - 6mb.
I pay for 200mb from Virgin. When i first got it for a week it was giving me over 200mb. After that first week now months after i'm recieving from 0.35mb - 6mb. 24/7.
Ive phoned virgin over 100 times complaining. They say its high utilization in my area but i dont think they even know whats wrong..
Ive been complaining about slow speeds since march 2015. They then said a 'review' date would be July15.. then i rang up to see if it was fixed, they said no a review date would be August15. Then it went to Nov15, Dec15, march16, Aug16.. now Dec16 then il ring up again and it will be another review March17.. thats 2 years! ive had a engineer out about a year ago and no luck. They changed my internet channel other day it peaked to 100mb which i was happy with even qhen paying for 200mb.. but then went back down to 1mb!
Can anyone help? I dont want to change provider but have ebough and canceling my internet, phone and tv this week if i cant get help.here. virgin are that useless im resulting it posting on a forum for someone kind to help me.
They have credited my account of £12 a month but its not good enough i want a working internet.
Can anyone help please.
These slow speeds are with wireless and ethernet cables
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