Thread: TiVo Are we back to normal?
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Old 14-09-2016, 21:17   #32
Horizon
Media Watcher
 
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,409
Horizon has reached the bronze age
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Re: Are we back to normal?
Quote:
Originally Posted by seedybob View Post
Was just on the phone to customer services considering cancelling following the price rise. The guy on the line said to

Press HOME
Press Thumbs Down
Press Thumbs Up
Press Play x twice
your screen goes blank for about 30 seconds then there is an improvement in the speed. Seems marginally better when I tried it. Was told the new V6 box is due in November not that we trust their reliability of information.

Oh and I saved around £23 per month by threatening to quit.
That's made my box more responsive, at least for now. Thanks!

So all the talk about the problem lies with the hardware is nonsense, its the software. Perhaps VM/Liberty should hire people who actually know how to write code.
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