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Old 14-09-2016, 14:36   #18
maatty
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Join Date: Nov 2014
Posts: 12
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Re: Dramatic drop in speed since 200mps upgrade

Quote:
Originally Posted by Kushan View Post
Did they do any speed tests at all? They're still supposed to help diagnose slow speeds, even if there's no issues in the area.
They did do a test yes. They found nothing wrong. I logged into my work machine remotely and we use 150Mb Virgin at work (my works is approx 10 miles from me) and the same issue happens there! Speeds were around 8 - 20Mbps it changes in that range a lot.

I think that confirms that it is indeed just congestion. I will phone Virgin again tonight when the Internet slows down again because they may not be aware of congestion somewhere along the network.
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