Thread: TiVo Breaking your contract with VM.
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Old 13-09-2016, 18:08   #30
fixerman
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Join Date: Feb 2007
Location: Hounslow
Age: 80
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
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Re: Breaking your contract with VM.
Quote:
Originally Posted by RichardCoulter View Post
The office of the CEO have now acknowledged that there is a "widespread problem" with the TiVo.

It is felt likely that the new TiVo will come out after the window to cancel has expired.

This can only strengthen any case that customers bring regarding the product not being fit for purpose.

I may ask Trading Standards for their view upon a product that broadly works, but not as well as reasonably expected.
Where did you get the information that the CEO had acknowledged that there is a major problem with the TV service?
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