Quote:
Originally Posted by Gavin78
They have also stated that I can change my package at any time. but I am coming up to 9 months of an 18-month contract does that mean I can alter my package despite the contract?
|
Under rules introduced by Ofcom in 2014, if you took out a contract after 23 January 2014 and VM (or another provider) raises prices on that contract, you can cancel without paying any penalty fees.
I think by altering your package, what VM is actually offering you is the opportunity to re-contract with them but this will mean a new contract term which I believe will be for 12/18 months.