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Horizon · 11-09-2016, 19:21

.....yes, but like me and many others on here, he doesn't know what to do and when.

Richard, the fees VM would charge you if you broke contract are listed here:

http://www.virginmedia.com/shop/the-...tion-fees.html

As they say on the page, the maximum they would charge is £240.

I share your frustration with the poor service and going by VM's quarterly figures, we are far from alone.... as VM keep hemorrhaging tv subscribers.

As said here or on another thread, wait for the new tivo and see if that improves things. Hopefully the timing should work out, assuming the new tivo is imminent and I believe it is. If things don't work out, you can then either break out of contract due to price rises or if you get the new tivo and don't like it, you can get out of the contract under that basis. If you get the new tivo, you'd get a new contract with that and get 28 days to cancel with no penalty.

11-09-2016, 19:21	#7
Horizon Media Watcher Join Date: Feb 2006 Location: Essex Services: Sky, Cable & Freeview Posts: 2,409	Re: Breaking your contract with VM. .....yes, but like me and many others on here, he doesn't know what to do and when. Richard, the fees VM would charge you if you broke contract are listed here: http://www.virginmedia.com/shop/the-...tion-fees.html As they say on the page, the maximum they would charge is £240. I share your frustration with the poor service and going by VM's quarterly figures, we are far from alone.... as VM keep hemorrhaging tv subscribers. As said here or on another thread, wait for the new tivo and see if that improves things. Hopefully the timing should work out, assuming the new tivo is imminent and I believe it is. If things don't work out, you can then either break out of contract due to price rises or if you get the new tivo and don't like it, you can get out of the contract under that basis. If you get the new tivo, you'd get a new contract with that and get 28 days to cancel with no penalty. __________________ Forum Box Last edited by Horizon; 11-09-2016 at 19:34.