Quote:
Originally Posted by Rexz
I found out today that if you are changing your package because of the coming price increase you can waiver that 30 days. I'm in limbo at the moment as to what to do with virgin media.
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Thanks, that will help those wanting to downgrade like myself. It's pointless recording programmes if it's going to be such a chore to watch them.
I was going to use the price rise to get rid of VM, but they won't refund the advance line rental that I paid.
Forcing customers to stay or delaying them from leaving is not good PR and means it's unlikely that they will ever come back.
If their product is as good as they think it is, they wouldn't need to stoop to this level.