Quote:
Originally Posted by OLD BOY
Given how badly the existing Tivo performs and the number of complaints about it, I think that Virgin should reduce any premium we will have to pay for the new box to encourage people not to jump ship.
The new box may well be capable of encouraging many to pay the higher price, but those who cannot afford it will simply opt to go with another provider. Maybe there should be a special deal for existing customers only. Whatever they do, their priority should be to recall the existing Tivos as soon as possible. People should not be expected to put up with the current state of affairs, which should be regarded as an embarrassment for Virgin Media.
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Exactly.
Remember that VM BB ad with the spinning circle saying that there is no buffering with them?
I'm surprised that Sky haven't done something similar to capitalise on this cock up.
"Why wait to view your recordings"? and then a mock up of the purple circle on screen going round and round
Quote:
Originally Posted by Joedm45
For those that remember the launch of the current TiVo, I wonder if they will do a lottery again to win a free V6 box and a years TiVo service charge???
That would be a start I guess.
As for the blanket wide suggestion of giving new boxes away, you've got more chance of excrement landing on your head from a flying pig
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They even made a mess of that competition.
Due to an error, many customers (myself included) did not get a chance to take part. Due to the usual VM incompetence what should have been a bit of fun turned into sour grapes for a lot of customers.