Quote:
Originally Posted by Bananaman_007
I am not asking for anything unrealistic just something that says they value my business. I would be pritty stupid not to negotiate in the face of major competition. With my electric and mobile phone have been able to get myself some good deals and i bet these huge companies are still making a profit from me. If its not important to VM to keep customers happy then why am i giving them my business.
I also regularly see posts from people claiming they get better deals then me so why should i pay more?
Just checked what a new customer will get
Big Kahuna + Phoneline + 100MB broadband £150 Amazon voucher £49.99 a month for 12 months on a 12 month contract
I currently pay £67 a month for that without the voucher, how can it be wrong for me to want something even close to a deal they are offering new customers?
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There is an introductory period on most packages and they exclude the line rental from the headline figure. I do agree that loyalty should get some credit though, after all they keep saying churn is expensive.
I checked mine out of interest and I'm round about the price new customers get once they are out of the intro period.