Quote:
Originally Posted by Skie
A few years after we left BT to go to Telewest there was work going on in the street that required them to take the phone pole down for a few days. After the work was done BT reconnected everyone still with BT but those with cable were never re-connected.
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Either BT or a BT contractor would have completed the works, they would only re-connect an active customer as a cost saving exercise. however a non customer would be entitled to a reconnect FOC.