Quote:
Originally Posted by Ignitionnet
Sounds like a smart move. No point in wasting time trying to bribe people away from a loss-making deal from Sky. They'll just keep asking for discounts and continue to be unprofitable. Better to let the competition lose a few pounds on them.
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In the short term thats probably true, but its not good for your long term business if all your customers move away, and tempting them back will cost.