Quote:
Originally Posted by johnathome
When i cancelled BT and went with Nynex BT did a total disconnection of the line and told me i'd have to pay a new install cost if i wanted to go back with them.
Talk about cutting your nose off! The result was i haven't gone back to them for over 25 years 
Although it's cheaper to get a new line installed now and if i wanted fibre it's a new install anyway. |
When I started using cable 16 years ago BT removed the line not too long afterwards.
A tenant answered the door when I wasn't in and was asked if the line was still in use and if not, could they remove it.
He told them no and that they could! I would have preferred that it stayed in case I wanted to ever return without paying the full installation charge.
I would have argued that he did not have the authority to authorise this should I have needed a phone line again.
Doesn't really matter though, as I believe that Sky reimburse customers without a phone line.