Quote:
Originally Posted by Gavin78
I'm coming upto 9 months into an 18month contract been on a deal that ends in OCT told them the £80 a month was too much and wanted to drop services but instead suggested to wife that she add sky movies and move to 200mb ontop of XL tv with weekend calls and that would be £56 a month..had a price increase of £3.50 since then so bill is more like £63 with a couple of extras.
They told wife not to worry about the £97 it will go upto after the discount because they always have offers on so it will never be that.
Looking at this thread if they don't give me offers again do I have a right to cancel services without charges when the price increase comes in? even though I'm in an 18mth contract?
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When you receive notification you can accept the price rise and continue in your contract, or phone up to renegotiate/cancel as the price rise gives you an opportunity to cancel the contract without penalty. If you do not negotiate/cancel 30 days from notification, I understand you are deemed to have accepted it and then continue to be tied in for the duration of the original contract.
I only negotiated my current deal around 5 months ago (after the last price rise), so am awaiting the notification before contacting them again. As the last time involved dropping various services and a V+, I am not as worried about negotiating this time as I am quite prepared to go to Sky. The only potential issue is wanting to keep Virgin broadband (though wel served for Fibre now, so maybe not as much as a leap?) - knowing my luck they will want as much for line and BB as I am currently paying for TV, broadband and phone!