Cable Forum - View Single Post - 200M Dramatic drop in speed since 200mps upgrade

Twig The Wonder · 24-08-2016, 09:26

Since I upgraded to the 200mps my speed has gradually been dropping, last night I carried out a wired speedtest and was getting 2.6mps at best, this morning I have done another wired test at got 3.6mps

I called VM last night to report it and the "operative screwed up my modem, could not fix it and then said "all our computers have gone off I will call back in 10 minutes" after 90 minutes and no call we had to call back, and thankfully the person we spoke to got it working again, but no improvement in performance. we have the superhub 2

any suggestions where the fault may lay?

I carried out a diagnostic test on VM website, and it said all was working fine.

24-08-2016, 09:26	#1
Twig The Wonder Inactive Join Date: Mar 2011 Posts: 45	Dramatic drop in speed since 200mps upgrade Since I upgraded to the 200mps my speed has gradually been dropping, last night I carried out a wired speedtest and was getting 2.6mps at best, this morning I have done another wired test at got 3.6mps I called VM last night to report it and the "operative screwed up my modem, could not fix it and then said "all our computers have gone off I will call back in 10 minutes" after 90 minutes and no call we had to call back, and thankfully the person we spoke to got it working again, but no improvement in performance. we have the superhub 2 any suggestions where the fault may lay? I carried out a diagnostic test on VM website, and it said all was working fine.