Quote:
Originally Posted by Mad Max
You poor soul! I've never had any real issues with Virgin, and imo they provide a very good service indeed, ok, you get the odd problem with VOD, but, on the whole i find their service really good, especially the BB.
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Lots of complaints on the "community" page and other forums. Seems to be nationwide although evidently not everyone if you are not getting it. Now been updated to not be fixed before tomorrow AFTERNOON. Tivo is practically unusable, cannot access most screens including myshows and planned recordings. VOD never really worked in my area.
I found more and more bugs with Series Links+. I had recordings fail due to conflicts with programs which were not even scheduled to record because the conflicts were "NOT NEW". I will add that their might be other criteria involved as I know some people will say "well it works fine for me". That is just one small example. I just think it is a shame VM were not prepared to listen to feedback and provide a proper help desk for bugs. The community forum COULD have been a good resource for them but by their own admission the TV business was neglected for too long. I cannot see the new box being any better, hence why I'm out.