[Kushan]

Originally Posted by DaMac

that is exactly how companies operate and VM are no different, in fact they are one of the most annoying sales driven companies I have ever encountered, the amount of sales calls I get of them is annoying, I don't answer any of their numbers.
As it is, 1 week on after completing the request and me with the correct equipment still hasn't had the increase, I'll try another modem reboot just to see.....
Nope, still 152.

Referring to this...

Originally Posted by DaMac

Yes I have mate, will try again when I get home.
Just to add since I sent the request I have had 4 missed sales calls from VM, would not put it past them 'withholding' it till they have tried to talk me into a TiVo (and subsequently a new contract).

That is not how Virgin operates. Their sales folk have no way to "withhold" anything from you.