Quote:
Originally Posted by telegramsam
The thing that really gets my goat (and others too) is that you have to threaten to leave before they will give you a loyalty discount to tempt you to stay!
|
That's the point NO company would just change your package to be cheaper its down to the customer to decide what they need and when you call to cancel they will give you a discount to keep you as a customer, every company does this they all have a department just to save customers.