[telegramsam]

Originally Posted by broadbandking

I do love the old line why don't Virgin reward loyalty, why should they reward you they provide you a service and you pay for that service, it nothing to do with been loyal you just want a cheaper service, do you really think Virgin or any other company for that matter will look at all the long term customers and change there package to make it cheaper automatically NO, as for the comment earlier about making VM open its network, that won't happen as Virgins network was privately funded and BT was publicly fund so they HAD to open its network.

Seriously either pay for the service or ring to cancel and see if you can be given a deal.

The thing that really gets my goat (and others too) is that you have to threaten to leave before they will give you a loyalty discount to tempt you to stay!