[chambohambo]

Originally Posted by MUD_Wizard

Don't have a lot of time to post.

Just looking at the BQM's the issue on the 16th between 1am and 10:30am definitely looks to me like an SNR fault. As does the period between 8pm and midnight, plus 3-6am on the 17th.

NOT a peak-time only issue.
NOT an afternoon issue caused by over-heating cabinet.
Seems to be random with plenty of packet loss on the BQM's at times that haven't been recorded.
SNR fault's are known to be intermittent and random.

Thanks for taking the time to respond to my post.

Any idea how this would get fixed? I have technician coming out tomorrow. I don't want to be fobbed off saying everything is within spec.