Quote:
Originally Posted by digger1
I asked if the fault could have knocked out my wifi and damaged my superhub 2ac.
The girl at c/s dibn't know but ordered me a replacement modem/router. A new superhub 3
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You are being told a load of bs again. The fact that VM are giving you a discount indicates there may be a genuine fault in your area but it isn't got anything to do with your wifi. If devices are getting an internet connection on a wired connection to the shub then there isn't anything wrong with your VM internet connection is there? Wifi service has nothing to do with the wan connection past the shub and outside your house and is solely down to the shub to provide. Even if there was a fault in your area and the shub couldn't get a connection on the wan port, your wifi would still be up and running, all devices would connect to your network (lan) and be able to communicate with one another.
If you have activated the shub and you believe the wifi still isn't working then you need to check the settings on each device because the chances of two different routers being faulty are slim. Check that you have set everything up properly on the shub such as wireless ssid and password and then go to a device and make sure the wireless nic is enabled, scan for wireless networks, select your network and enter the correct password. If it is still "broken" then you need to give us details and tell what isn't there/happening as well as any error messages.