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Re: Loyalty Doesn't Count
I am at my wits end and not really sure what to do. The service i have received defies belief. I have 3 complaints with Virgin at the moment all over 28 days old. Nobody has ever contacted me about them and when i call customer services they state you can't contact the complaints people by phone or email.
It appears they just ignore complaints. Any ideas who i scan turn to please?
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