[chambohambo]

Hi,

I have a intermittent fault which comes and goes. The problem is the upstream power level on both upstreams goes to 54dBmV, between Tuesday and Friday the power levels were very stable. What could be the cause of the fault I am getting? I get the exact same problem with the TiVo box, which means on demand, YouTube, BBC iPlayer does not work, the picture and sound never breaks up when the fault occurs.

By the way, the downstream power level and SNR are stable when the uptream power level goes to 54dBmV.

Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked 9 315000000 Hz 256 QAM 3.8 dBmV 39.0 dB 792 563
Locked 3 267000000 Hz 256 QAM 3.3 dBmV 37.9 dB 1719 527
Locked 4 275000000 Hz 256 QAM 3.4 dBmV 38.3 dB 577 502
Locked 5 283000000 Hz 256 QAM 3.6 dBmV 37.9 dB 562 513
Locked 6 291000000 Hz 256 QAM 3.5 dBmV 39.0 dB 535 525
Locked 7 299000000 Hz 256 QAM 3.6 dBmV 39.0 dB 426 414
Locked 8 307000000 Hz 256 QAM 3.4 dBmV 39.4 dB 545 531
Locked 10 323000000 Hz 256 QAM 4.2 dBmV 39.4 dB 612 601

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 34 35800000 Hz ATDMA 46.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
Locked 35 27400000 Hz ATDMA 46.0 dBmV 64QAM 6400000 Hz 5120 Ksym/sec