Thread: Superhub New upgrade speed
View Single Post
Old 28-07-2016, 21:37   #4
kangocartman
Inactive
 
Join Date: Mar 2011
Posts: 32
kangocartman is an unknown quantity at this point
Re: New upgrade speed

Having just read this I went on myvirginmedia and true enough it said I'd had a speedboost to 150, thing is, I've been on this since December last year.

So I rang 150 and spoke to offshore saying I wasn't happy with the innacurate notice on my webpage.

I also informed him my speeds very rarely hit the headline advertised but that could be down to congestion, he said I could upgrade to a SH3 for £9.99 delivery I rejected this saying if I went to retentions they'd waive that.

After a little back and forward conversation (and a chat with his supervisor) they're sending a SH3 free of charge to help whittle down my speed issues.

Some people may not realise and think they're getting a boost but in reality they're not.
Kc

Last edited by kangocartman; 28-07-2016 at 21:40.
kangocartman is offline   Reply With Quote