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Re: New upgrade speed
Having just read this I went on myvirginmedia and true enough it said I'd had a speedboost to 150, thing is, I've been on this since December last year.
So I rang 150 and spoke to offshore saying I wasn't happy with the innacurate notice on my webpage.
I also informed him my speeds very rarely hit the headline advertised but that could be down to congestion, he said I could upgrade to a SH3 for £9.99 delivery I rejected this saying if I went to retentions they'd waive that.
After a little back and forward conversation (and a chat with his supervisor) they're sending a SH3 free of charge to help whittle down my speed issues.
Some people may not realise and think they're getting a boost but in reality they're not.
Kc
Last edited by kangocartman; 28-07-2016 at 21:40.
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