Re: Mystery Android download
It won't be listed in apps. It'll be in the file system. Check downloads folder for dodgy files.com.android.share.back sounds more like a Bluetooth or NFC related folder. However this software would be prebundled with the OS
Rogue downloads can happen easily. They're usually from ads and simply download but don't install without permission.
Use a file manager and search for com.android.share.back
She may have accepted a T&C box from a dirty app allowing them to hammer the device with ads via Push notification.
These ads have absolutely nothing to do with Google either in any form.
Without seeing the entire file list I can't precisely guide you into what to strip away. A bit of intuition may keep you clear though via checking files in folders that indicate the app it came from before stripping them.
The dodgy awful T&C spam bomber is known as AirPush.
So download AirPush detector, it also strips away other known ad pushers.
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All posts are the opinion of myself and don't reflect those of BT or Openreach.
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