Quote:
Originally Posted by Arthurgray50@blu
The biggest problems that l have with VM.Is pure and simple.
There staff are rude and pathetic. The CS, is one of the worst departments that l have ever had to deal with.
There Engineers, are poor. And when my mother In Law, had trouble with her box. The guys that turned up didn't have a clue at what to do.
And l have seen some of there handiwork.
And VM treat customers as if we had bottomless pockets. And give us crap channels. Instead od channels that the customer wants.
Each day l go to Hounslow, l see the Sky guys offering deals. I always try and get my wife to switch back to Sky.
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Can`t say I agree with you there sir. On the whole i`ve found customer services to be good,only really had one bad experience. Never had an issue with there engineers at all.
To be fair when I was with Sky I never had any problems with their customer services either.