Quote:
Originally Posted by Arthurgray50@blu
The biggest problems that l have with VM.Is pure and simple.
There staff are rude and pathetic. The CS, is one of the worst departments that l have ever had to deal with.
There Engineers, are poor. And when my mother In Law, had trouble with her box. The guys that turned up didn't have a clue at what to do.
And l have seen some of there handiwork.
And VM treat customers as if we had bottomless pockets. And give us crap channels. Instead od channels that the customer wants.
Each day l go to Hounslow, l see the Sky guys offering deals. I always try and get my wife to switch back to Sky.
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Completely disagree with this sir. Customer service are good. Though frustrating at times when I'm trying to scam free stuff and they reject me. Once I email the director I get loyalty stuff. Not many companies still do this
The installers and engineers I get are usually good guys. I talked one guy into installing a TiVo for me within 2 mins. I paid for it like but I loved how he went "got one in the van mate" and then provided me with more pleasure by installing it in 20 mins than any sexual incident with a woman.
Please don't be subjective by declaring all staff are rude. I totally disagree. Most members would. You had bad incidents fair enough complain about it but don't declare the whole company like that as its untrue