Cable Forum - View Single Post - All VMNG300 modems disconnected without any warning

trine · 19-07-2016, 12:07

Well after more than 30 years of being a customer of ntlworld/virginmedia today they cut off my internet connection without warning .

The reason being according to Virginmedia that the certificate for my trusty VMNG300 modem had run out and it was not going to be renewed.

The only alternative was to use a new super hub router/modem which uses 3 time the electric power than my modem with no advantage to me. Virginmedia are unable to supply modem only kit and the only option open to me is to use the new Super Hub in modem mode using more unnecessary power.

The girl on the Virginmedia telephone said "we have had a lot of calls today from people who use those modems and they have all been disconnected"

So goodbye Virginmedia its time to find pastures new.

19-07-2016, 12:07	#1
trine Inactive Join Date: Jul 2016 Posts: 1	All VMNG300 modems disconnected without any warning Well after more than 30 years of being a customer of ntlworld/virginmedia today they cut off my internet connection without warning . The reason being according to Virginmedia that the certificate for my trusty VMNG300 modem had run out and it was not going to be renewed. The only alternative was to use a new super hub router/modem which uses 3 time the electric power than my modem with no advantage to me. Virginmedia are unable to supply modem only kit and the only option open to me is to use the new Super Hub in modem mode using more unnecessary power. The girl on the Virginmedia telephone said "we have had a lot of calls today from people who use those modems and they have all been disconnected" So goodbye Virginmedia its time to find pastures new.