[chambohambo]

Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 259000000 251000000 267000000 275000000 283000000 291000000 299000000 307000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 2 1 3 4 5 6 7 8
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) -3.98 -4.41 -3.83 -3.87 -3.84 -3.94 -3.90 -4.02
RxMER (dB) 37.36 36.84 37.64 37.36 36.84 36.84 37.94 37.64
Pre RS Errors 538 1372 464 369 306 307 315 294
Post RS Errors 275 287 301 299 306 305 303 294

---------- Post added at 11:51 ---------- Previous post was at 11:47 ----------

Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 33 N/A N/A 35
Frequency (Hz) 45800000 N/A N/A 27400000
Ranging Status Success Other Other Success
Modulation 64QAM N/A N/A 64QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 54.00 N/A N/A 52.50
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

---------- Post added at 11:54 ---------- Previous post was at 11:51 ----------

Hi,

Thanks for replying to my post.

How would Virgin find out the cause of the problem like noise on the upstream? Would it be hard to pin point?