[Stuart]

Originally Posted by veeemmm

It's ridiculous isn't it, a recorder that doesn't record. Does anyone know when it will be fixed? Every year there is some major showstopper (like Dolby Digital last year) and the original bugs don't get fixed. America went through this problem of not recording, earlier in the year so why have we been given the same fault now?

Just because it has the same symptoms, it does not mean it's the same bug.

(I'd post in the community forum but I find the moderators denial of faults even when the first page is full of the same faults and belief that "switching it off and on again" is the final word in resolving issues and the inability to escalate, follow through and report back, to be extremely infuriating)[COLOR="Silver"]

I've always thought that the official VM forum , while a useful resource, would toe the line with regard to talking about faults.

I see "the moderators" are now telling everyone the fix for slow Tivos is:

"Help and Settings > Clear or reset TiVo box > Clear thumb ratings and suggestions > enter pin > press thumbs down 3 times and then LastCh."


I know a customer made this suggestion initially but to me it sounds like snake oil that might have a very short lived temporary small affect (like rebooting), that Virgin Media have jumped on. I imagine people reporting this having worked, are back to square one after a day or two. So has anyone tried and can confirm if it is still working after several days? As it is, the performance of my Tivo since the update has been diabolical.

I am not running the updated software on my Tivo, but I had a slow Tivo until I cleared my thumb ratings a few weeks ago, and the Tivo is still a lot faster than it was. Having said that, I have a three year old and a 19month old in the house, both of whom love hitting the big colourful buttons on the Tivo remote, so the Tivo probably did have thumbs up or thumbs down ratings on thousands of programmes.