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pip08456 · 07-07-2016, 14:40

Although a business account will get you an engineer quicker than residential an engineer cannot fix congestion on your segment of the network. This is where VM fails on business connections.

Keep ringing up until you get a result, it may take a while or ditch them.

07-07-2016, 14:40	#2
pip08456 Sad Doig Fan! Join Date: Aug 2007 Location: Barry South Wales Age: 69 Services: With VM for BB 250Mb service.(Deal) Posts: 11,845	Re: Business cable modem packet loss Although a business account will get you an engineer quicker than residential an engineer cannot fix congestion on your segment of the network. This is where VM fails on business connections. Keep ringing up until you get a result, it may take a while or ditch them.