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Wallace · 01-07-2016, 07:48

Today I am due to be 'upgraded' from 152M to 200M. Because of this VM are sending me a new SH, a SH 3 I believe.

My concern is that on the 'My Virgin Media' page, my update day is correctly shown as today 1st July, but regarding the SH delivery it say that a tracking number has not been allocated yet and to check back closer to the day! Well that day is here!

Is this normal practice from VM or should I be worried. I have taken a day off work to accept delivery and will be most unhappy if it's a 'no-show'.

How else can I check that my SH is indeed out for delivery today?

Thanks.

01-07-2016, 07:48	#1
Wallace Inactive Join Date: Jan 2004 Location: South Manchester Services: VM 200M Posts: 144	No notification of SH 3 dispatch. Today I am due to be 'upgraded' from 152M to 200M. Because of this VM are sending me a new SH, a SH 3 I believe. My concern is that on the 'My Virgin Media' page, my update day is correctly shown as today 1st July, but regarding the SH delivery it say that a tracking number has not been allocated yet and to check back closer to the day! Well that day is here! Is this normal practice from VM or should I be worried. I have taken a day off work to accept delivery and will be most unhappy if it's a 'no-show'. How else can I check that my SH is indeed out for delivery today? Thanks.