Cable Forum - View Single Post

HackedComputer · 23-06-2016, 23:53

Apparently, Arris CMTS's aren't fully compatible with the new SH3s.

I've been following on their forums for quite a while now with a few people having various issues with loosing connectivity after around 30 to 45 Mins. Apparently it's the way it handles DHCP, and the fact it can take a while to re-issue a lease or something along those lines that makes the SH3 unhappy and disconnect.

I hadn't had the issue myself since I became a 200Mbps customer back in March, until tonight. Came back from a business trip in Scotland to find my SH3 had been loosing connectivity every 30 - 45 mins, I confirmed by looking at the BMQ Stats as well as verifying the logs within the Router. It's a damn shame, it's either something they've done on the network level or on the firmware. The thing is, I've left the SH3 in Modem mode and not in the mood to take it out to check which revision the firmware is on now.

I wish they had just stuck with Netgear to provide their consumer grade modem/routers. It's a tad annoying that Liberty Global has taken over, and it shows with the vast issues the Arris infrastructure has bought along.

23-06-2016, 23:53	#1
HackedComputer Inactive Join Date: Apr 2016 Services: Virgin VIVID 200 Posts: 4	Arris cmts Apparently, Arris CMTS's aren't fully compatible with the new SH3s. I've been following on their forums for quite a while now with a few people having various issues with loosing connectivity after around 30 to 45 Mins. Apparently it's the way it handles DHCP, and the fact it can take a while to re-issue a lease or something along those lines that makes the SH3 unhappy and disconnect. I hadn't had the issue myself since I became a 200Mbps customer back in March, until tonight. Came back from a business trip in Scotland to find my SH3 had been loosing connectivity every 30 - 45 mins, I confirmed by looking at the BMQ Stats as well as verifying the logs within the Router. It's a damn shame, it's either something they've done on the network level or on the firmware. The thing is, I've left the SH3 in Modem mode and not in the mood to take it out to check which revision the firmware is on now. I wish they had just stuck with Netgear to provide their consumer grade modem/routers. It's a tad annoying that Liberty Global has taken over, and it shows with the vast issues the Arris infrastructure has bought along.