ok the fact the LAN ports are all permanently lit up like an Xmas tree has prompted them to send me a replacement.
another SH1
(how many of these damned things have they still got?????)
anyway I have to activate it so i am asking:
what can i expect when I phone up? whats the procedure and what do i need to have to hand? previous contact with VM has always left me steaming because you get half way thru the call and it asks for something like a password you cant remember and didnt realise you needed. Will the activation be via a person or just pressing buttons on the phone. I have never had to activate personally before.
cheers