Quote:
Originally Posted by joglynne
OK, VM are starting to get on my wick!!!
Considering I was originally told to expect the upgrade early 2016 I think their magic cables need a kick up the backside.
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I can't stand lies, double standards and contradictions and what really winds me up about this over previous upgrades is how much they have screwed everyone over. With previous upgrades they gave you an initial rollout schedule covering a year and a half so you knew it was going to takes ages even without anything being pushed back. This time last year we all cheered and thought they have finally caught up when they said they were going to start in November and 90% of areas were going to be completed before Christmas. If that is the case and they had presumably planned in all the necessary work for it, how does it then get pushed back to 2016 and then 2017? It shouldn't be delayed by over a year unless there is something terribly wrong and it would only affect one or two areas and not the program unless they never planned to do it to start off with and somebody decided to make a fraudulent statement for marketing purposes. They have made themselves look like a right bunch of ***** and I am never going to believe anything they say again. Like Kush said though, they know we can't get any better and we'll all stay with them no matter how much they muck us about. When they get round to docsis3.1 I think they should say everyone is going to have it the following day because it isn't going to make any difference is it? We are never going to get it when they say we will.
Hopefully somebody at VM tracks the stats on this kind of stuff and if we turn it the other way around I would love to know the % of areas upgraded when they said they were going to be done. I bet it is around 5%. They should sack them and reallocate the money elsewhere because they position is obviously pointless as things haven't got any better over the last 6-7 years. As one of my colleagues would say, SOS (same old s...)