Thread: Virgin Media trying to con customers
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Old 24-05-2016, 09:18   #20
japitts
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Re: Virgin Media trying to con customers
Quote:
Originally Posted by RobboEdin View Post
Please re-read what you have written. Do you really want to wait 30 days for your upgrade or get it right away?
Ok that was perhaps badly phrased, but what I was getting at was - in principle, I don't see any reason why downgrades should be handled any differently to upgrades. Marketing/business policy decisions aside. If there is a difference (and it impacts the customer negatively), it should be communicated and this one doesn't seem to have bee.
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