Quote:
Originally Posted by OLD BOY
Although you often say this, Andrew, the only stuff you should take seriously is what Virgin actually tell us. When they tell us, that is!
It is interesting to read the various theories and snippets of acquired information on here, but you really shouldn't take them as gospel.
A lot of it turns out to be inaccurate or just plain wrong, although the people who post the news may have the best of intentions.
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The trouble is that you cannot always trust what VM tell you either.
My most recent examples are that they first said that I could have a free 1TB TiVo, then the order turned out to be for a 500GB. Upon telling them it was to be a 1TB or nothing, they went to the trouble of waiting until the member of staff returned to work and said that they might listen to the phone call recording.
It was eventually sorted out, but I didn't care for the insinuation that I was a liar.
They said that I could keep my V+ box, then decided they wanted it back via a mildly offensive text message.
When I called them, they said that they wanted the second TiVo box back!?!?
I asked if I was being charged for a second box, to which I was told "no, as you haven't used it".
I then asked why on Earth I would order and VM supply me a 2nd box to use as an ornament ie it didn't exist.
She then said "it must be for the V+ then". I was repeatedly told that the
only option was to take it to a Post Office, to which I stated that if they didn't pick it up, they would not be getting their equipment back.
An arrangement was then made to pick it up.
VM have really been pushing their luck with me this past year or so after nearly two decades of custom.
In short, don't believe anything that VM tell you either!