[MacmillaN]

Just thought i would post a slight update:-

The Engineer fitted a second powered HDU into the property between the Set-top Box and Broadband in another room. The first powered HDU is fitted at the point where the connection comes into the property and attaches to the first Set-top Box.

Here are my current stats-

Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz) 315000000 267000000 275000000 283000000 291000000 299000000 307000000 323000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 11 5 6 7 8 9 10 12
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 6.74 6.08 6.43 6.74 6.88 6.88 6.65 6.61
RxMER (dB) 36.17 36.84 36.84 36.84 37.09 37.09 36.84 36.61
Pre RS Errors 1015 468 410 307 284 965 922 304
Post RS Errors 936 287 287 292 284 965 922
301



Upstream US-1 US-2 US-3 US-4

Channel Type 2.0 N/A N/A 2.0
Channel ID 2 N/A N/A 1
Frequency (Hz) 30200000 N/A N/A 23600000
Ranging Status Success N/A N/A Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 44.00 N/A N/A 43.00
T1 Timeouts 2 2 2 2
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0


Network Log
First Time Last Time Priority Error Number Description
20/05/2016 12:59:38 GMT 20/05/2016 12:59:38 GMT Error (4) 68010302 DHCP WAN IP - 82.37.36.237
20/05/2016 12:59:08 GMT 20/05/2016 12:59:08 GMT Error (4) 68000407 TOD established
20/05/2016 12:58:56 GMT 20/05/2016 12:58:56 GMT Notice (6) 84000510 Downstream Locked Successfully
20/05/2016 12:57:43 GMT 20/05/2016 12:57:43 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:56:40 GMT 20/05/2016 12:56:40 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:55:37 GMT 20/05/2016 12:55:37 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:54:34 GMT 20/05/2016 12:54:34 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:53:31 GMT 20/05/2016 12:53:31 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:52:27 GMT 20/05/2016 12:52:27 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:51:26 GMT 20/05/2016 12:51:26 GMT Error (4) 67070100 DBC-ACK not received
20/05/2016 12:51:17 GMT 20/05/2016 12:51:17 GMT Error (4) 68010302 DHCP WAN IP - 82.37.36.237
20/05/2016 12:50:46 GMT 20/05/2016 12:50:46 GMT Error (4) 68000407 TOD established
20/05/2016 12:50:36 GMT 20/05/2016 12:50:36 GMT Notice (6) 84000510 Downstream Locked Successfully
20/05/2016 12:50:26 GMT 20/05/2016 12:50:26 GMT Notice (6) 84000510 Downstream Locked Successfully
20/05/2016 12:50:06 GMT 20/05/2016 12:50:06 GMT Error (4) 68000409 TOD not Established
20/05/2016 12:49:45 GMT 20/05/2016 12:49:45 GMT Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/05/2016 12:49:01 GMT 20/05/2016 12:49:01 GMT Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
20/05/2016 12:48:54 GMT 20/05/2016 12:48:54 GMT Warning (5) 84020200 Lost MDD Timeout
20/05/2016 12:48:54 GMT 20/05/2016 12:48:54 GMT Warning (5) 84020200 Lost MDD Timeout
20/05/2016 12:48:54 GMT 20/05/2016 12:48:54 GMT Warning (5) 84020200 Lost MDD Timeout


I have noticed that some T1 time-outs appear to be re-occurring, not sure if this is a major issue!

As someone has stated above T1 errors are known Hub faults and the engineer did state that i could change your modem, but due to current activation problems of new modems being installed today it would mean that you would have no internet for awhile due to them trying to work-through the back-log - So he decided against changing the modem and just done the above!