[Osem]

Originally Posted by jungleguy

Thought I might give you all an update.

I rang back last week, I was in my 30 day cancellation notice period. I wanted a price for just BB, and ditch land line and take free view for TV. The girl in retentions said it would be £31 per month. I said I could go to Talk Talk and get fibre for free for a year, and just pay line rental. The girl immediately went off on one, abruptly telling me that VM were the only true fibre network blah blah blah. To which I replied that actually VM network is fibre to the DP, copper to the mux cab, and in my case Doscis 2 to my property. She then went on about my TiVo at which point I told her I was ex staff.......she then started calling me sir, and become somewhat more polite lol. I just wanted the best deal, and I was offered didiley squat so the call was ended and I was generally very disappointed.

Anyhow 3 hours later I got a call from VM outbound retentions, who offered me BB and telco for £19.99 per month, so I took it.

So you have to argue not to be ripped off. Right now I'd be quite happy to ditch VM entirely and stick to Freeview for TV and someone.else for BB. I'll be working on Mrs Osem to get her to see sense too.