Quote:
Originally Posted by japitts
I called CS to ask if I was eligible for the 6months Netflix - I'm not massively interested to be honest, but it's a matter of principle. Got told bluntly "sorry, but no. New customers only", not sure if I was speaking to retentions or billing to be fair.
Between that and the 30day notice nonsense that's come out of the woodwork, I may yet be writing in anyway. In fairness, it looks like new customers get an 18month term where existing resigns only get 12.
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Been with Virgin for 20 years or so, last time I called retentions I was put on an 18 month deal with 2 discounts, one for 6 months and one for 18 months.