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Old 18-05-2016, 16:50   #7
Ignitionnet
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Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: Virgin Media trying to con customers

Quote:
Originally Posted by japitts View Post
So as I read it, premium channels now have a 30day notice period? So a request to add them can be actioned immediately but a request to remove them has a 30day delay..

If true, that's nasty. So to avoid being caught by that, you almost have to think 30days ahead and then "cancel" the cancellation if needs be. Having just taken out a 12month renewal off the back of a Sky Sports promotion (primarily to see the England Rugby June tour in my case), the 14day cancellation period may yet get used and a different offer chosen! Hmmm.
I believe Sky have done the same since time immemorial.

---------- Post added at 17:50 ---------- Previous post was at 17:49 ----------

Quote:
Originally Posted by BenMcr View Post
The terms have been in place since last year, but it's been enforced since the beginning of this May.
And probably had retentions supplying discounts to offset this policy since the beginning of this May
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