Thread: 200M Virgin fault codes
View Single Post
Old 18-05-2016, 15:05   #17
Stop It
Inactive
 
Stop It's Avatar
 
Join Date: Apr 2004
Location: Biggleswade
Age: 41
Services: VM Vivid 200 VM XL TV & Sky Sports VM Phone
Posts: 895
Stop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of societyStop It is a pillar of society
Re: Virgin fault codes
Quote:
Originally Posted by slatey View Post
Hi guys,One of the mods in the Virgin forums has understood my plight of already having a second HUB3 and an engineer who started this post and sent me the following PM.

In that case rather than book another technician I'll email the area manager and see what they have planned locally. It could be that they need to arrange a repull which means replacing the cable from the outside of your house to the street cabinet. Hopefully I'll hear back this evening and I'll let you know what I find out.

Any input guys?
Yes, it'll be a waste of time. (Probably).

The BQM shows an issue raised by a few people using the SH3. There hasn't been a root cause found yet and I do not think a re-pull will do anything. It may be CMTS related.

I can't say much more (Yey NDA stuff), but http://community.virginmedia.com/t5/...g/td-p/3108247 is another user with the same issue and there's quite a few more around.
Stop It is offline   Reply With Quote