Cable Forum - View Single Post - Superhub Do I need a Superhub 3 after upgrade?

Tricky Trevor · 17-05-2016, 12:12

It was when I phoned to cancel Sky Sports I was asked if there is anything else so I took the opportunity to mention the amount of times my upgrade date had changed and that it now said September. The CS lady had a look at it and came back to say she could push the upgrade through but didnt say anything about a new contract.

Ive just got off the phone to a helpful lady who confirmed that I don't need a new Superhub and I'm better off keeping the Superhub 2. Even she said she wouldn't have one! What she did say was that it takes 24 hours for the upgrade to push through as they don't want to fry my Superhub by sending it all in one go.

Many thanks for your reply Gobble,much appreciated.

17-05-2016, 12:12	#3
Tricky Trevor Inactive Join Date: Oct 2011 Location: Nottingham Age: 69 Services: Gig1,Ultimate Volt,Virgin 360x2, O2 mobile Posts: 746	Re: Do I need a Superhub 3 after upgrade? It was when I phoned to cancel Sky Sports I was asked if there is anything else so I took the opportunity to mention the amount of times my upgrade date had changed and that it now said September. The CS lady had a look at it and came back to say she could push the upgrade through but didnt say anything about a new contract. Ive just got off the phone to a helpful lady who confirmed that I don't need a new Superhub and I'm better off keeping the Superhub 2. Even she said she wouldn't have one! What she did say was that it takes 24 hours for the upgrade to push through as they don't want to fry my Superhub by sending it all in one go. Many thanks for your reply Gobble,much appreciated.