Thread: Superhub Problem with SH 2AC
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Old 08-05-2016, 10:34   #2
General Maximus
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Join Date: Nov 2008
Location: Lincoln
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Re: Problem with SH 2AC

http://grammar.yourdictionary.com/pu...ules-help.html

Things need to be done in a certain order and whilst there are short cuts and simpler ways of things we are going to do it the long way to ensure it is done properly and ensure everything is communicating.

1) Firstly the internet is coming through the shub and your router. Your router is a router and not a modem so if all clients connected to both devices are connected to the internet then you are double natting. The shub is a router which creates one network and by connecting a second router to the shub you have created two networks. I won't dwell on this because hopefully you won't be doing it for much longer
2) Do a pinhole reset on the shub and then go into the gui and change it to modem mode
3) Make sure that the patch cable connecting your router to the shub is connected to port 1 on the shub and wan port on the router. I mention this because I am concerned that with you having multiple devices connected to the shub that your router isn't necessarily connecting to port 1 which it needs to be when using modem mode and will be why nothing is working when you have previously enable modem mode. The connection from the shub also needs to go into the wan port on the router (should be blue) in order for the router to receive an ip address.
4) Disconnect the shub from the mains, disconnect the router and turn off your pc.
5) One at a time, power on the shub and let it boot up, then the router and then your pc. The shub will establish it's connection with VM, the router will receive an external ip address from VM and the pc will have a local address from the router.

You will know if it has all worked because in router mode the shub has an address of http://192.168.0.1 which you will need to use to access the gui and change it into modem mode. Once rebooted you will only be able to access the gui through http://192.168.100.1 (for testing purposes post-reboot, you don't need to change any settings). If you log into your router post-reboot you should be able to see the proper VM wan ip address in the admin page, mine is something like 82.215.xxx.xxx. Finally, your pc will have a local address within a range you have specified on your router and will more than likely be something like 192.168.0.2.

If everything has worked ok:

a) your router will have an external ip address (vs the local one from the shub you would have seen before)
b) your pc will have internet access
c) any other devices connected to ports 2-4 on the shub will no longer have network access as those ports are now disabled. The shub is now a modem and all network access is provided by your router and all the cabling/wired devices need to be moved to the lan ports on the router. If 4 ports aren't enough then the solution is to connect a switch to the router and not use both the shub and router as switches unless you know how to set them up properly.

Just to cover all bases before you come back and say it hasn't worked, by putting the shub into modem mode you will also be disabling the wifi on the shub. You need to check all the settings on your router and ensure the wireless ssid is set, passwords etc. Any laptops/phones/tablets which were previously using the shubs wifi will no longer work and you will need to tell each device to now use your router by selecting the ssid and inputting the correct password (basically connecting to a new wifi connection like you would if you went round to your friends house).

I think I have covered anything. Let us know how it goes.

(and to the forum)
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