Quote:
Originally Posted by Kushan
For now, but I suspect all you've done is masked the real issue. 2 disconnections a week means there's still a problem somewhere.
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Yes i have certainly masked it, or quietened it down a bit. The problem IS definitely nothing to do with any equipment in my house or on the wall of my house. I doubt its the cabling from the cabinet to my house. More likely the cabinet itself with the problem on the tap. If i call out a engineer again, i will get another contractor who told me they must close calls down as fixed because they have a certain amount of calls to close every day. The job cannot be reopened within 7 days if so the contractor loses that original call he had closed. The engineers are also masking the problem for this reason. How do i get a senior engineer out? ok i know someone said senior engineers on paper do not exist, but there will be a engineer more knowledgeable than others as with any company in this type of industry. I used to be in IT and same principle applies.
Engineers to me seem scared to go to the cabinet. I remember when i was working in IT that i had similar problems and BT were too scared to go to the exchange, at the time BT agreed after numerous visits from cowboys to send a senior engineer that was working on the Olympic stadium at the time. He sorted it within 10 minutes.